United Kingdom Shipping & Delivery

‣Free shipping on orders over £300 GBP
‣Standard shipping £20 GBP (3–5 working days)

VAT & Duties included
Final price paid at checkout, with no delays at the border.

Returned orders due to unpaid duties may incur a restocking fee.

Canada Shipping & Delivery

‣Free shipping on orders over $300 USD
‣ Or standard shipping $25 USD (3–7 working days)

VAT & Duties displayed and payable at checkout - no delay at the border

Please note that orders refused or rejected by customs may incur a restocking fee of up to 20% of the order value.

Japan Shipping & Delivery

‣Free shipping on orders over $200 AUD
‣Or standard shipping $20 AUD (2–5 working days)

VAT & Duties displayed and payable at checkout - no delay at the border

Europe Shipping & Delivery

‣Free shipping on orders over €300 EUR
‣Or shipping €30 EUR (3–7 working days)

VAT & Duties displayed and payable at checkout - no delay at the border

Please note that orders refused or rejected by customs may incur a restocking fee of up to 20% of the order value.

• Our Rewards customers can redeem loyalty points for Free Shipping vouchers - valid for both NZ and International customers.

We endeavour to get all orders processed and dispatched as fast as possible, within 1-3 business days.

Orders are processed & dispatched Monday - Friday NZ local time.

Orders placed on Saturday, Sunday or Public Holidays will be processed on the next business day.

We use tracked express shipping for all domestic and international orders. Once your order has been dispatched, you will receive tracking information so you can monitor its progress.

While we work closely with our shipping partners, delivery times may occasionally be affected by high parcel volumes or customs processing. Unfortunately, once an order has been dispatched, we are unable to influence delivery timeframes.

Please note that some countries may impose import duties, taxes, or customs fees on international shipments. These charges are determined by local authorities and are the responsibility of the customer.

Orders returned due to the refusal or non-payment of import duties and taxes may incur a restocking fee.

We are able to make changes to orders or allow cancellations before they are fulfilled and dispatched.

Once you have received shipping information for your order, we're unable to make changes or cancel your order.

If you would like to edit your order or cancel it entirely, please contact us immediately at online@stolengirlfriendsclub.com.

Order cancellations made after an item has been dispatched may incur a restocking fee.

We do not issue refunds for orders delayed due to late delivery delays from our courier partners.

United States orders are tariff-free, with the final price confirmed at checkout and no additional charges on delivery.

United Kingdom orders are VAT and Duty inclusive, with product pricing reflecting VAT. The final price is paid at checkout.

For all other international destinations, VAT & Duties are calculated and payable at checkout, and guaranteed at the time of purchase — ensuring no hidden costs and a seamless delivery without customs hold-ups.

Please note that orders refused or rejected by customs may incur a restocking fee of up to 20% of the order value.