• Express Tracked Shipping: $10 NZD
• Free Express Tracked Shipping over $200 NZD

Australia Shipping & Delivery

‣Free shipping on orders over $150 AUD
‣Standard shipping $15 AUD (3–6 working days)
‣Express shipping $25 AUD (1–3 working days)

United States Shipping & Delivery

‣ Free shipping on orders over $300 USD
‣ Standard shipping $15 USD (2–5 working days, FedEx)
‣ Express shipping $30 USD (1–3 working days, FedEx)

Tariff-free — no additional import charges.
Delivered without customs delays

Returned orders due to unpaid duties may incur an $80 USD restocking fee.

United Kingdom Shipping & Delivery

‣Free shipping on orders over £300 GBP
‣Standard shipping £20 GBP (3–5 working days)

VAT & Duties included
Final price paid at checkout, with no delays at the border.

Returned orders due to unpaid duties may incur a restocking fee.

Canada Shipping & Delivery

‣Free shipping on orders over $300 USD
‣ Or standard shipping $25 USD (3–7 working days)

VAT & Duties displayed and payable at checkout - no delay at the border

Japan Shipping & Delivery

‣Free shipping on orders over $200 AUD
‣Or standard shipping $20 AUD (2–5 working days)

VAT & Duties displayed and payable at checkout - no delay at the border

Europe Shipping & Delivery

‣Free shipping on orders over €300 EUR
‣Or shipping €25 EUR (3–7 working days)

VAT & Duties displayed and payable at checkout - no delay at the border

Returned orders due to unpaid duties may incur a restocking fee.

• Our Rewards customers can redeem loyalty points for Free Shipping vouchers - valid for both NZ and International customers.

we endeavour to get all orders processed and dispatched as fast as possible, within 1-3 business days.

Orders are processed & dispatched Monday - Friday NZ local time.

Orders placed on Saturday, Sunday or Public Holidays will be processed on the next business day.

We use Express delivery shipping methods for all local and international orders. All orders are shipped with tracking information for your convenience and security, however due to the high volume of orders being moved through our courier partners, delivery times may be affected.
Please refer to your tracking details to monitor your order progress as regrettably once your package is dispatched we are not able to control the speed of delivery.

Please be aware that some countries charge their own import duties, taxes and tariffs that are regrettably outside of our control.
Customers are responsible for the cost of these fees and a restocking fee will apply for orders returned due to rejecting import taxes.

We are able to make changes to orders or allow cancellations before they are fulfilled and dispatched.

Once you have received shipping information for your order, we're unable to make changes or cancel your order.

If you would like to edit your order or cancel it entirely, please contact us immediately at online@stolengirlfriendsclub.com.

Order cancellations made after an item has been dispatched may incur a restocking fee.

We do not issue refunds for orders delayed due to late delivery delays from our courier partners.

If you wish to exchange an item, kindly contact us within 14 days of purchase at online@stolengirlfriendsclub.com.
We will guide you through the next steps and assist with reserving another item of your choice. Exchanges can be made for items available on stolengirlfriendsclub.com or at our flagship stores in New Zealand. Please ensure that the items are unworn and still have all original tags attached.

United States orders are tariff-free, with the final price confirmed at checkout and no additional charges on delivery.

United Kingdom orders are VAT and Duty inclusive, with product pricing reflecting VAT. The final price is paid at checkout.

For all other international destinations, VAT & Duties are calculated and payable at checkout, and guaranteed at the time of purchase — ensuring no hidden costs and a seamless delivery without customs hold-ups.